ATDC warrant your product for 10 years against faulty materials and workmanship in accordance with clause 9 of our standard terms and conditions. This is provided that you comply with the Maintenance and Operating instructions below.
Maintenance Instructions
In spite of our company’s attention to quality, our product, like all products with a substantial Steel/Aluminium and Stainless content, remains vulnerable when exposed to certain environmental conditions, regardless of the corrosion treatment it received during production. As we have little control over what happens to our product after it has been installed at your premises, we have little choice but to leave the responsibility of maintaining the product to you, and especially so with an outside installation.
We strongly suggest that you view the maintenance of your trellis products in the same way as you view the maintenance of other products, like your motorcar! Without the regular treatment of your dash with silicone-based cleaner or the regular polishing of the exterior to limit build-up of corrosive, fatty deposits (especially prevalent in high humidity areas), the general appearance and condition of your motorcar will soon deteriorate significantly.
Always ensure that there is no dirt or obstructions accumulating in the bottom rail.
Recommended cleaning method :
1. Dip a soft cloth into a diluted mixture of soap and water and wipe down the entire unit.
2. Dry off the unit using a similar soft cloth or chamois.
3. Always lubricate the moving parts of the product after cleaning. Use a lubricating SILICONE spray for this purpose, purchased from any hardware store.
4. Should the cylinder lock become a bit difficult to use, then try a DRY lubricant.
What NOT to do :
1. Never use detergent or abrasive cleaners like Dishwashing liquid, thinners etc. as this will affect the longevity of the product.
2. Avoid using lubricants like WD40 or Q20 as these products tend to attract dust, and will affect the moving parts in the long term.
Please use the table below as a guide to caring for your product.
| ENVIRONMENT | DESCRIPTION | CLEANING |
| MILD - MODERATE | More than 1km from the seaside | Every 2 weeks |
| SEVERE MARINE | Within 1Km of the seaside | Every week |
Operating Instructions
On closing the door ensure the door locks properly along the full height of its lock style, engaging all locking points. When operating the door ensure that pulling or pushing motion is done by placing hand half way up the height of the lock style and applying pressure on/from this point. Do not force turning of key if you encounter resistance. Ensure you are turning key in correct direction of operation of lock.
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Trellis Doors - Security Doors, Roller Shutters, and Security Shutters
The Australian Trellis Door Company has developed arguably the world's most extensive and diverse range of expanding security doors suitable for securing most residential, commercial, and industrial applications. Commencing operations in 1985, Trellis Doors remains the market leader in this field, pioneering world first doors and security features for its range of security doors, security shutters, and roller shutters.
In recognition of our product quality, our customer service, and our company's technological advancements, we have been invited to participate on many prestigious projects such as the Australian National Maritime Museum, The Bovis Lend Lease / Telstra national contract, the Woolworths Plus Petrol national contract and the Dick Smith Electronics national contract.
Whilst continually seeking to further develop our trellis security doors range as new technologies come to hand, our engineers have also focused on developing other quality security products in an effort to provide the customer with what is now the most diverse range of barrier security systems on the market. All products are manufactured and assembled in our factory in St Peters, Sydney.
Our products include security doors and more:
- security doors
- window grilles
- key lockable removable window bars
- driveway gates
- aluminium roller shutters
- and folding closures
Our commitment is to supply innovative ideas and solutions, quality doors and security products such as security doors, security shutters and roller shutters, backed up by uncompromising service.